Last Updated: Nov 8 2025
This Privacy Policy is issued on behalf of Puppeteer Lounge Private Limited, a company registered under the laws of Nepal with registration number 367983/81/82, and having its registered office at Manidol, UN Park Lane, Sankhamul, Lalitpur, Nepal (“Nani & Babu,” “we,” “our,” or “us”). Puppeteer Lounge Private Limited is the data controller of the personal information we collect from you and is responsible for the operation of the websites www.naniandbabu.com and www.puppeteerlounge.com (collectively referred to as “the Websites”), as well as the Nani & Babu Games mobile application (“the App”).
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our Websites or App.
Information We Collect
We may collect both personal and non-personal information depending on how you interact with our services. Personal information refers to any data that can identify you directly or indirectly, such as your name, email address, or contact details. You may provide this information voluntarily, for example, when you fill out a contact form, subscribe to our newsletters, or communicate with us through email.
In addition, we automatically collect certain non-personal data when you visit our Websites or use our App. This may include your device’s IP address, browser type, operating system, access times, and the pages you view. Such information helps us understand how our Websites and App are being used and allows us to improve user experience and functionality.
When you use the Nani & Babu Games App, which is designed to provide children with fun and educational activities such as learning alphabets, animals, numbers, colors, and basic vocabulary, we do not collect any personal data from children. The App may, however, collect limited non-identifiable information such as device type, operating system, and performance data for the purpose of maintaining app functionality and improving the user experience.
How We Use the Information
We use the information we collect to operate, maintain, and improve our Websites and App, and to ensure a smooth, secure, and personalized experience for our users. Information provided by you helps us respond to your inquiries, deliver requested services, and communicate relevant updates. Non-personal data collected automatically is used to analyze trends, track usage patterns, and enhance overall performance.
In the case of the Nani & Babu Games App, all collected information is used solely for educational and functional purposes to improve content, fix technical issues, and enhance the overall learning experience. We do not use this data to identify or track users individually.
We will never sell, rent, or trade your personal information to third parties. Any information we share is done strictly for legitimate operational purposes and only with trusted service providers who are bound by confidentiality and data protection agreements.
Children’s Privacy
Protecting the privacy of children is of utmost importance to us. The Nani & Babu Games App is designed primarily for children’s learning and entertainment and does not collect any personal information such as names, email addresses, or contact details from child users. Parents and guardians are encouraged to supervise their children’s use of the App and Websites.
If, at any point, we discover that a child has provided personal data without parental consent, we will take immediate steps to delete such information from our systems.
Advertising and Analytics
We may display advertisements on both our Websites and the Nani & Babu Games App to help keep our educational content accessible and free for users. Trusted third-party ad networks, such as Google AdMob and Google AdSense, may collect non-personal information from both platforms, including device type, operating system, ad interactions, and general location, to deliver relevant ads and measure their performance.
We do not allow advertisements that collect personally identifiable information from children. All ads on our Websites and in the App comply with child-appropriate standards and are safe for young audiences. Additionally, we use analytics tools, such as Google Analytics and Firebase Analytics, across both platforms to understand usage patterns, improve content, and enhance performance. All analytics data is anonymized and handled in accordance with applicable privacy regulations.
E-Commerce and Transactions
Our Websites allow users to purchase Nani & Babu merchandise directly from our online store. When you make a purchase, we may collect personal information such as your name, shipping address, billing information, email address, and payment details. This information is used solely to process your order, deliver your items, respond to inquiries, and provide customer support.
Payment information is handled securely through trusted third-party payment processors and is not stored on our servers. We also use your information to send order confirmations, shipping updates, and receipts. Any data collected during the transaction is protected using appropriate security measures and handled in accordance with applicable privacy regulations.
Cookies and Tracking Technologies
Our Websites use cookies and similar technologies to enhance user experience, analyze website traffic, and remember user preferences. Cookies are small files stored on your device to help improve website performance. You may choose to disable cookies through your browser settings; however, doing so may affect certain features or functionalities of the site.
Data Retention and Security
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws. We implement reasonable administrative, technical, and physical security measures to protect your data against unauthorized access, misuse, or loss. While we strive to ensure the security of your data, please note that no electronic transmission over the internet is completely secure, and we cannot guarantee absolute protection.
Your Rights
Depending on the applicable data protection laws, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. You may also object to certain types of processing or withdraw consent for communications.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable legal requirements.
International Users
Our services are operated and managed from Nepal. If you are accessing our Websites or App from outside Nepal, please be aware that your information may be transferred to and processed in Nepal or other countries whose data protection laws may differ from those in your jurisdiction. By using our Websites or App, you consent to such transfers and processing of your information.
Updates to This Policy
We may update or modify this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. When updates are made, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data handling practices, you may contact us at:
Puppeteer Lounge Private Limited
Manidol, UN Park Lane, Sankhamul, Lalitpur, Nepal
Email: [email protected]
Website: www.naniandbabu.com